668 results found

1. Have Option for IBY to Automatically Include Package Components in Description

   I'm currently transcribing the contents of my packages to IBY descriptions, and it occurs to me that the components are of course ~known to IBY - it'd be ideal if IBY could be configured to include package components in its description.

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2. Add "Most Popular" and "Best Value" ~Badges to IBY as Product Overlays or Added Descriptors

   "Cheesy sales tactics work." -Jerry Hughes

   I just posted about making IBY Sales Ranking sort settings work based upon actual sales, and I think a built-in "Most Popular" or "Top Seller" - while cheesy - would tap into the Social Proof Sales Psychology effect and lead to increased sales. I would actually make it so that you could choose a "Top Seller" or whatever manually and ignore actual sales to push a certain product.

   Same deal with "Best Value": I have advocated for a ~value calculator being added to Stratus that simply adds up the retail price of all package components for you instead of having to do it in a spreadsheet like I am currently. With that data, you could bubble up the actual "Best Value" item in a price list, but I'd also like to reserve the right to use the term "Value" in a qualitative, not necessarily quantitative way in order to move a certain product. In my price list, I always have a high outlier to set a price anchor (concept is from "Never Split the Difference" book about negotiation) and because someone always has to have the best no matter what the price. I then denote the second price list item (always sorted from highest to lowest price per sales psych best practices) as "BEST VALUE!" because it just works.

   "Cheesy sales tactics work." -Jerry Hughes

   I just posted about making IBY Sales Ranking sort settings work based upon actual sales, and I think a built-in "Most Popular" or "Top Seller" - while cheesy - would tap into the Social Proof Sales Psychology effect and lead to increased sales. I would actually make it so that you could choose a "Top Seller" or whatever manually and ignore actual sales to push a certain product.

   Same deal with "Best Value": I have advocated for a ~value calculator being added to Stratus that simply adds up the retail price of all package… more

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3. Add Video Capability to Price List Item IBY Product Images if only via HTML

   I think static images are excellent for product images, but I think there is an opportunity to increase sales done in a Web-first, volume way by integrating short videos in the cart. Anybody in the business will tell you that in-person sales will produce the highest order tickets... adding videos that demonstrate to a client what a sytrene mount is and what it can do for your print, how big an 11x14 really isn't on your wall, or how embassy texture on a wedding portrait can add an artisanal flourish would allow me to do the dog and pony show I'd typically do in my studio or on-site virtually so that I can sell invoice-padding mounts, print size increases, and finishing services I otherwise may have not. I was shocked to see how many people ordered 3mm styrene mounting when I first added it to my old cart even when there was not even a product description or an image to demonstrate what it was. Before I was a photographer, I had no idea at all what that meant. I think people just buy options when they're available, and it felt like every third order had a value added when we went the extra mile to make not only product images for options but also videos in general for our product base. Classic example would be the ability to show 10-second detail video of a metallic print being rotated in light to demonstrate the sheen. Nothing fancy, but it helps sell metallic prints.

   I think static images are excellent for product images, but I think there is an opportunity to increase sales done in a Web-first, volume way by integrating short videos in the cart. Anybody in the business will tell you that in-person sales will produce the highest order tickets... adding videos that demonstrate to a client what a sytrene mount is and what it can do for your print, how big an 11x14 really isn't on your wall, or how embassy texture on a wedding portrait can add an artisanal flourish would allow me to do the dog and pony show… more

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4. DONE - HTML in Price List

   I want to be able to use HTML in Price List Item IBY Marketing Descriptions, etc. Even just the ability to change the size of the text and use bold, italics, and underline would make a big difference. With full HTML, I could even embed videos, which I did with great effect in my former cart. Labs can supply short videos that clients could use.

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5. Indicate Images Already Selected Progressively

   As an end user for IBY, when I make my 4 selections for something like a "4 digital images" product, I'd like to see the images that I've already selected indicated in some way (so I don't select the same image twice). This is even more of an issue when selecting images for a large package. I can't keep straight which images I've already selected... a big issue for my subject matter where there are many similars and I'm moreover using a fairly aggressive watermark.

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6. Signal to client in some way there is deposit on file to be used in My Cart

   "I added everything to my cart to start the checkout process and the $20 deposit we made [on-site] is not applying?"

   I'm getting emails like this a lot. People are prompted to apply the deposit on file when they click next, but instead of doing that they're emailing, which is much harder. This I think illustrates that the end user really expects for a deposit to be showing in My Cart itself.

   My suggestion is to put the ~do you want to use deposit on file inside the My Cart itself to clear this up and save a click through screen to get to credit card entry in one less step.

   Alternatively, just add an option for IBY that if a customer has a deposit on file, automatically apply that deposit and show it in My Cart.

   "I added everything to my cart to start the checkout process and the $20 deposit we made [on-site] is not applying?"

   I'm getting emails like this a lot. People are prompted to apply the deposit on file when they click next, but instead of doing that they're emailing, which is much harder. This I think illustrates that the end user really expects for a deposit to be showing in My Cart itself.

   My suggestion is to put the ~do you want to use deposit on file inside the My Cart itself to clear this up and save a click through… more

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7. Add a Link on Digital Fulfillment Landing Page and IBY Order Details that Initiates Download

   People love the quick digital fulfillment with Stratus, but they are getting confused about how to download the images after clicking the digital delivery link because the general populace is just not tech savvy enough to know to right click the image and Save As. I think some simple directions on that page would help, too, especially for zip files.

   I really think the digital images download URL also should be added to the IBY Orders at least as a link in the line item that says "Click here to download" if not also adding a column for ~"Downloadable Images" to the Orders overview table that has things like Order number / Shipped to / Status / etc. - I'd include a number of images that can be downloaded as the table entry that is a hyperlink to the digital fulfillment page for downloads of that order. As ever, I'm a huge fan of simplicity in sites for clarity, but having some kind of unmistakable directions on that page would be a good idea. So maybe the heading is something like "Number of Digital Images Ordered" with a "(Click to download") as second line in the table column header - column entry is just a number with hyperlink.

   People love the quick digital fulfillment with Stratus, but they are getting confused about how to download the images after clicking the digital delivery link because the general populace is just not tech savvy enough to know to right click the image and Save As. I think some simple directions on that page would help, too, especially for zip files.

   I really think the digital images download URL also should be added to the IBY Orders at least as a link in the line item that says "Click here to download" if not also adding a column for ~"Downloadable Images"… more

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8. Add more detail (What message, what status(es), etc) to the Communication Job Manager.

   The Communication Job Manager (Utilities>Communication Job Manager) is very basic currently. When I schedule Communications in the Wizard, they will show up there, but with very little identifying information - meaning if something needs to be corrected, I have to delete all of the outgoing communications in order to reset the one I needed to fix. Recommending putting more identifying information (Client Status/Group, Date/Time Scheduled, Which Message Sent, etc.)

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9. Show Triggers set to run automatically in Control Center (Just Gray them Out Since Handled by S+)

   A user requested "Add 'Process Triggers' to Control Center in MyStratus" as a feature, but it was declined because Control Center automatically processes them via S+ Servers: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/18570112-add-process-triggers-to-control-center-in-mystra

   This makes sense, but I think there are two things to consider not addressed:

   1) Bill may not want to wait for Control Center to immediately process a Trigger set to Auto. I realize he could set the trigger to manual temporarily, fire it, and then set back to Auto; however, that is a hassle, and I think the bigger concern is that really "Run Job" should be an option in Control Center so that any job, not just a Trigger set to auto, can be run on demand - there are instances where it's mission critical for a business to have something run instantly.

   2) There's value in a Trigger that's been automated still showing in Control Center, particularly for verifying and stack tracing a workflow. I ran into this problem just now because I'm trying to automate an upload and notification workflow. When I go to Control Center because my next expected action is a Trigger set to run there automatically, it seems like I've missed a step when my workflow Trigger doesn't show in the Control Center. I can of course go to the logs (assuming it's been run), but that's really a pain to do. My suggestion is to showTriggers set to run automatically in the Control Center but just like grayed out with a reminder that these jobs are set to run automatically. Maybe grayed out doesn't make sense, though, because I still think it should be something you can execute. Really, you just want to make it clear you can't edit the Job here if it's a Trigger... so maybe make another text box separate for Triggers that when double clicked open the Trigger to edit just like the Control Center jobs open for editing when you double click them.

   A user requested "Add 'Process Triggers' to Control Center in MyStratus" as a feature, but it was declined because Control Center automatically processes them via S+ Servers: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/18570112-add-process-triggers-to-control-center-in-mystra

   This makes sense, but I think there are two things to consider not addressed:

   1) Bill may not want to wait for Control Center to immediately process a Trigger set to Auto. I realize he could set the trigger to manual temporarily, fire it, and then set back to Auto; however, that is a hassle, and I think the bigger concern is that really "Run Job" should be an option in Control… more

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10. Allow limitation of promos to client groups (ideally even filters), not just statuses

    I'm trying to restrict a promo to only certain people in a shoot, specifically to people who have placed an order but had trouble so I can send them a make-right promo. Right now, I can only change their status individually to get it done, and there could be a good reason I have a client set to something specific, don't want it changed. Since I can layer on Client Groups without affecting anything, they're the better choice for targeting. A filter obviously opens up all kinds of targeting over just client groups (while including client groups).

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11. Create Session Sub-Types

    I think this is what the user who posted about adding a "category" varible was really getting at and was important enough to be addressed in 2019 release: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/34523479-online-booking-provide-main-categories-with-sess#comments

    I second the need for organization of online booking, and I would add another benefit to the update: it would help simplify statuses in workflows: I'm using Session Types for event photography, and I have to have both many unique Session Types (so that you can pick an event using online booking platform) and also many Session Statuses for each of those Session Types (so that I can do multi-stage uploads over multi-day events, uploading each day as we go). I did not realize there was not a way to just duplicate a list of Statuses the same way you can duplicate a Session Type.

    It seems to me that if your location is setup to use Session Statuses by Type and you duplicate a Session Type, the new Session Type should also have duplicate Statuses or at least you could be prompted to ask if you wanted to duplicate associate Session Statuses.

    I think the long-term solution is actually to create a Session Sub-Type so that Session Types can be for "categories" (just like user in initial post requests) of shoots and Session Sub-Types can be discrete shoots of the Type class. That way, I could just use "General Kind of Event" as Session Type (say, Executive Portraits) and setup Session Sub-Types for all of my specific coverage options (On-site, in-studio, etc.). This would also allow me to use online booking and have things like user suggests - Baby Portraits, Child Portraits, etc. - to make online booking easier to navigate for clients while still providing them with a comprehensive entry point for booking something with my business.

    I think this is what the user who posted about adding a "category" varible was really getting at and was important enough to be addressed in 2019 release: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/34523479-online-booking-provide-main-categories-with-sess#comments

    I second the need for organization of online booking, and I would add another benefit to the update: it would help simplify statuses in workflows: I'm using Session Types for event photography, and I have to have both many unique Session Types (so that you can pick an event using online booking platform) and also many Session Statuses for each of those Session Types (so that I can do multi-stage uploads… more

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12. Allow price list change via automation and time elapsed (i.e. change price list after x days)

    Sytist (my old cart) had the ability to set a price list change to happen on a certain date in future at the gallery level. This was very useful for promotions where the better price goes away. There are reasons why you'd want to do it this way (maybe certain items - or a whole class of items - will no longer be available after the change) rather than using a sale or promo. I'm making a "sale" price list that I will inflate by 20% via replacement price list rather than use a promo code to do the sale so that people don't forget to use the code and email about it.

    Sytist (my old cart) had the ability to set a price list change to happen on a certain date in future at the gallery level. This was very useful for promotions where the better price goes away. There are reasons why you'd want to do it this way (maybe certain items - or a whole class of items - will no longer be available after the change) rather than using a sale or promo. I'm making a "sale" price list that I will inflate by 20% via replacement price list rather than use a promo code to do the sale… more

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13. Add descriptions to shipping methods so that I don't have to copy and paste delivery infoto each IBY product

    Delivery info is done by product in IBY settings right now. I would like to have a unified place to put shipping policies that would automatically apply from product shipping methods so I don't have to add delivery information for all lustre print sizes by hand (I'm aware I can make a product and duplicate it as a workaround)

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14. Allow products to be in multiple price list groups

    This would prevent price list bloat since copies can't have the same product code. I want to have digital add-ons to packages in both the package group and digital images group because I think people will go both places to look for them. Had to create duplicate product with boilerplate product code to get it done, adding unnecessary second product when a ~pointer/reference would suffice.

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15. Limit display of images to select for package selection to only those with a valid tag

    I have certain images with text already integrated for a bag tag product I'm selling in a package. I also have team photos that are the only ones that make sense to use to fill a team photo product type (and that I moreover want to exclude from certain product types such as digital images to prevent just one parent buying a digital of a group photo and circulating it). If images could be tagged with ~image types, that would allow IBY to ~filter images shown for package selection only to those that would be acceptable if at the product level not just products could be restricted by tag but images themselves.

    Right now I'm working around this by making a directive "USE AN IMAGE WITH TEXT" as part of my Bag Tag online product description, but it's obviously not the look I'm going for as a premium brand. My ideal case would be that when it's time for picking a team picture as part of a package, only team-picture-tagged images would show; when it's time to do a bag tag, same deal; and when it's time to order a digital image, all the sudden the team picture is nowhere to be found. I think the way to get this done is with image tags and Price List Maint -> Misc. -> Options settings for image not just product tags.

    I have certain images with text already integrated for a bag tag product I'm selling in a package. I also have team photos that are the only ones that make sense to use to fill a team photo product type (and that I moreover want to exclude from certain product types such as digital images to prevent just one parent buying a digital of a group photo and circulating it). If images could be tagged with ~image types, that would allow IBY to ~filter images shown for package selection only to those that would be acceptable if at the product… more

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16. Give Products and Product Categories URLs for direct linking from either a separate Web site or at least a relative link from within Stratus

    I'm using HTML in my product descriptions, and I want to be able to use a hyperlink, not just a related product listing, in order to redirect clients to another product. Reason could be things like upsell, picking components for a multi-component product, etc. In WordPress, you don't have to use a full URL, just a relative page. This would allow a photographer to have a product listing on her or his Web site with a link that would take you directly from the site to the product in IBY to actually order. This is how ROES works in conjunction with labs FYI: labs have large product listings online with descriptions and links to the correct item inside the correct catalogue.

    I'm using HTML in my product descriptions, and I want to be able to use a hyperlink, not just a related product listing, in order to redirect clients to another product. Reason could be things like upsell, picking components for a multi-component product, etc. In WordPress, you don't have to use a full URL, just a relative page. This would allow a photographer to have a product listing on her or his Web site with a link that would take you directly from the site to the product in IBY to actually order. This is how ROES works in conjunction… more

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17. Create a Simple Digital Assets Container for Use with HTML around IBY and in Email Marketing, etc.

    I'm doing extensive HTML work on IBY descriptions, and I want to include some images. To do that, I have to have a URL where those images are hosted, and it would be ideal if the URL were a Stratus Drive URL so I don't have to figure out a place to upload a thumbnail image of some product option and link to it.

    This is also very, very useful for email marketing, which is why Mailchimp has something setup for it: https://mailchimp.com/help/use-the-content-studio/

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18. Make default Artboard layouts for packages and dynamically populate them with client-selected image in IBY

    I've put in a lot of effort to make Adobe Photoshop Artboards that neatly lay out all of my package components (if unfamiliar, google artboards) so that an 8x10, (2) 5x7s, (8) Wallets, etc. all neatly lay out and overlap, making sure to save as the required 450px x 330px and then making them all over again - including single product versions of all the components (e.g. 8x10 Individual by itself) with text. Making the Artboards is a hassle. I'd really love it if IBY had pre-laid-out packages I could use off the shelf that were basically ~picture frames that when an end user on IBY selected an image to use for the package, the picture frames would all be dynamically filled with the selected image. This would give the customer a look at what his or her pictures would actually look like in the package layout, and moreover, it would save me the trouble of making all the artboards for each unique school / team / etc. I cover so that I don't have to remake everything if I shoot a marching band one day and a karate studio the next.

    Only thing I can think might be an issue is do you just show a blank version if the client doesn't pick a picture? Maybe you preload the first or key image in the packages and then just dynamically change it if they pick a different image.

    I've put in a lot of effort to make Adobe Photoshop Artboards that neatly lay out all of my package components (if unfamiliar, google artboards) so that an 8x10, (2) 5x7s, (8) Wallets, etc. all neatly lay out and overlap, making sure to save as the required 450px x 330px and then making them all over again - including single product versions of all the components (e.g. 8x10 Individual by itself) with text. Making the Artboards is a hassle. I'd really love it if IBY had pre-laid-out packages I could use off the shelf that were basically ~picture frames that… more

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19. Make it easy to reorder IBY Images from the Desktop App

    If you upload a bunch of product images to IBY but then decide you want to reorder them, you have to delete all and upload again in order you want.

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20. Standardize IBY Navigational Tab Subheadings

    IBY Nav Tabs (Home, Sessions, Etc.) all have sub-headings on hover, and they should be standardized linguistically for professional presentation: either use a call to action (verb phrase) or a general descriptor (noun phrase) for all of them, don't mix and match.

    Mixed:

    Help - "Get help from our team"
    Sessions - "Online pictures of your family"

    Standardized:

    Help - "Get help from our team"
    Sessions - "View and order pictures of your family"

    Help - "Knowledgebase, FAQ, and Contact Information"
    Sessions - "Photoshoots and Images"

    I would also standardize formatting. Right now, Sessions uses capitalization for each word, while Help uses capitalization for only first word of a phrase. That's fine; just make sure if you want to capitalize each word, do it for all. This problem should take care of itself logically if the wording is standardized. My two cents is use a capital for each word besides prepositions and articles if y'all use Noun Phrases and just capitalize the first word if verb phrases.

    Last: if using verb phrases, standardize the person, don't mix. "Chat for online support" gives directions to someone else. "Let me securely log out" asks a direction from someone else.

    This will make the site look more professional.

    IBY Nav Tabs (Home, Sessions, Etc.) all have sub-headings on hover, and they should be standardized linguistically for professional presentation: either use a call to action (verb phrase) or a general descriptor (noun phrase) for all of them, don't mix and match.

    Mixed:

    Help - "Get help from our team"
    Sessions - "Online pictures of your family"

    Standardized:

    Help - "Get help from our team"
    Sessions - "View and order pictures of your family"

    Help - "Knowledgebase, FAQ, and Contact Information"
    Sessions - "Photoshoots and Images"

    I would also standardize formatting. Right now, Sessions uses capitalization for each word, while… more

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