StudioPlus Product Suggestions
Do you have an idea or suggestion to improve your StudioPlus product? We would love to hear it! Please take a few minutes to submit your idea or vote up an idea submitted by another StudioPlus customer. All of the feedback you share will be monitored and reviewed by the StudioPlus engineering team responsible for building your products.
83 results found
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Create an Email Reminder for Unpaid Balances
It would be nice to get an email reminder a week or so before appointments/sessions if there is any sort of unpaid balance in their account files.
11 votes -
Make InspiredByYou HTTPS compliant
Customers are concerned that IBY is not HTTPS-- they get a big warning that the site is not secure and that they shouldn't enter Credit Card information. While the site where they actually enter payment information IS secure, I worry that IBY sales may be cooled by the lack of security in the viewing platform.
2 votes -
CREATE A direct IBY portal link, like the direct online booking link
CREATE A direct IBY portal link, like the direct online booking link, so the client doesn't have to know their client number, etc...
1 vote -
Payment will not save if it did not clear
If a payment does not go through the processor, that it will not save in the database. I have found a few times that it saved, but did not go though due to an error or a decline. Can be a loss if not caught
1 votecompleted ·
AdminStudioPlus Support
(Customer Support Director, or Executive, StudioPlus Software LLC)
responded
This is already a feature of Spectra / myStratus.
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Have mailing labels that print the ship-to address on the label from an invoice or work order instead of the session client address
Often we have Bill-to or Ship-to clients that are different than the Session-client but when we try to print a mailing label from the session invoice or work order, it only prints the session client's address, not the Ship-to address. The only way to print the Bill-to or Ship-to address on a label is to open the client screen of the Ship-to client and print the mailing label from there.There's got to be a fix done for this problem. Please vote!!
3 votescompleted ·AdminStudioPlus Support
(Customer Support Director, or Executive, StudioPlus Software LLC)
responded
You can choose which label to print:
Session Client
Bill-to Client
Shipping ClientYou do this from the Invoice Label Icon
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Communications Tab - Show Email Date AND Time
A column for the time needs to be added next to the date of emails, etc. in the Communications tab. Many times, we have multiple emails from a client in the same day, and the time of receipt would be a real help.
6 votes -
Email Delivery and Read indication when using Studio Plus Mail via SendGrid
In the same way that it is possible to see if an email delivery address has failed or has been blocked, it would be great if we could see if the email has been delivered and opened within Spectra. This information is available via SendGrid so would be beneficial if it could be incorporated
6 votesThis feature was added for myStratus users in the 2018 release. Check out this link for more info:
http://www.studioplussoftware.com/HelpConsole/Spectra/default.aspx?pageid=managing_studioplus_mail -
Fix the debit / credit card processing integration in the UK
Please can you reintroduce the credit / debit card processing in the UK as soon as possible.
2 votes -
Remove formatting rules from data entry fields
A couple of examples as well as someone's recent suggestion regarding auto correct, when typing 2 consecutive capital letters as a first name it reverts the second letter to lower case (workaround is inserting a space between letters, also when entering a hyphenated name it reverts the first letter of the second name to lower case (again the workaround is to insert unnecessary spaces)
8 votesOur 2019 Release is officially out and includes this supported feature! Click here to view our Blog Post for the release:
http://www.studioplussoftware.com/blogs/index.php/blog/2019/09/mystratus-2019-and-spectra-2019-general-availability/ -
On the client main screen, session tab, display session time as well as date
Helps at-a-glance to see session time without opening the session
7 votes -
Enable the use of tokens in the subject line of HTML emails
We have scores of HTML emails that we send out for various reasons. Where appropriate, we use tokens in the body of the email to personalize the email. It would be great if we could do that for the email subject line, to encourage more opens and personalize the subject matter. " Thanks for your inquiry [[ Mary ]]"
6 votes -
A couple of extra custom fields
There is space in the Client - General tab for two more fields at the bottom of the middle column. If they were custom fields, it would allow a bit more space for those of us who need to keep a lot of repetitive data.
9 votesMultiple Custom fields were added in the 2018 release. Feel free to add additional comments if you’re looking for more fields.
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InspiredByYou for Mobile Use
Optimize InspiredByYou for mobile use. Senior clients prefer to use their phone for everything.
6 votesThis feature is now available our brand new InspiredByYou.com site (myStratus Only)! Check out the release notes to see what’s new:
http://www.studioplussoftware.com/help/knowledge_base/RN_IBY2020v1r2.aspx
Contact Support@StudioPlusSoftware.com to get started! -
Stratus - Email Search Box
You need to add a "search" feature to the messages screen, with options to search the title and/or the body text of the email.
7 votes -
Online Scheduling - Have Categories for Session Types
Presently, the only way (at least from what I have been told) to organize the order session types appear online is through the session types table (by moving them up or down).
This creates unnecessary confusion for the end user, especially when the studio offers senior, baby, family and business executive sessions.
This can be partially resolved by adding a field for "category" for each session type. Then, once the category is assigned ("Seniors, "Babies", etc.), the session types coiuld be grouped on screen.
If you want to see how to handle this, take a look at Acuity's online appointment…
8 votesOur 2019 Release is officially out and includes this supported feature! Click here to view our Blog Post for the release:
http://www.studioplussoftware.com/blogs/index.php/blog/2019/09/mystratus-2019-and-spectra-2019-general-availability/ -
Create a tool to delete a group of time slots easily.
Would be great to be able to easily "close" a day and remove available time slots. For example, if you just created a whole Saturday's worth of session availability for Labor Day weekend, when your studio is closed.
20 votescompleted ·AdminStudioPlus Support
(Customer Support Director, or Executive, StudioPlus Software LLC)
responded
You can find the new Bulk Time Slot delete feature in myStratus 2017 Volume 1 Service Release 3
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Create HTML and form letter merge tags for IBY login username and password
Allow IBY Username and Password to be variable data fields for emails.
15 votesThe clients InspiredByYou login data fields can not be setup as data fields since the clients can reset the password, and that reset password does not get updated in Spectra / myStratus.
The first time you upload a client Session to InspiredByYou, you can use the data fields you setup in Maintenance / Preferences / InspiredByYou Preferences – Company Tab – UserName and Password.
Example: If you set up the User name as Client Email, you would insert the Data Field Client – Email.
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Time slots -When one online time slot is scheduled, disable other Time slots in that same time frame
We offer several different session types, in a range of time frames. It would be helpful if, for example, once a session is booked for the 3:00-4:00 hour, all other time slots for that resource in that time frame could be disabled, instead of automatically allowing the conflict. The fact that this is not an option currently makes it impossible for us to allow two of our session types to be booked online.
15 votes -
Overtime calculations
on the time sheet reports I would love to have it automatically calculate overtime according to user input. IE: either by 8 hours in a work period or 40 hours in a week.
3 votes -
Report for all Loyalty Rewards for all Clients
Would like a report to show the balance for Loyalty Rewards for ALL Clients that are in the data. Easier then opening each one to view the total they have.
4 votes
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