StudioPlus Product Suggestions
Do you have an idea or suggestion to improve your StudioPlus product? We would love to hear it! Please take a few minutes to submit your idea or vote up an idea submitted by another StudioPlus customer. All of the feedback you share will be monitored and reviewed by the StudioPlus engineering team responsible for building your products.
642 results found
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Client Import Utility Needs Secondary Cell just Like Secondary Email
Families are using a single email but putting in mom's and dad's unique cell phone numbers for T&I shoots.
1 vote -
Update complete date sort function in Communication to use padded month and date values for correct sort
I think this is actually a bug: when you are in a Client record and click Communication and then sort by Complete Date, a date like 9/15/2024 shows as later than 9/2/2024. Padding month and dates with leading 0 will fix.
1 vote -
Make some way to easily report Pending Web Orders for Sessions with actual order invoices to eliminate false shopping carts
I just answered a client email, and she had a large pending web order followed by one from same day with maybe an increment of 1 or 2 for the order / invoice number. That client almost certainly didn't have a shopping cart she still wants to hold onto in my experience. IDK if those are done by the device or what, but I want to find a way to get rid of ~false positive ~abandoned carts from clients who have placed an order dated later than the earlier Pending Web Order that has yet to be ordered. I use…
1 vote -
Add a Custom URL that takes a client to his or her shopping cart, not just invoice payment
As far as I can tell, there's no good way to direct a client straight to an abandoned shopping cart. I want one and a way to trigger the email that contains it automatically in order to automate abandoned shopping cart recovery.
1 vote -
Signal to client in some way there is deposit on file to be used in My Cart
"I added everything to my cart to start the checkout process and the $20 deposit we made [on-site] is not applying?"
I'm getting emails like this a lot. People are prompted to apply the deposit on file when they click next, but instead of doing that they're emailing, which is much harder. This I think illustrates that the end user really expects for a deposit to be showing in My Cart itself.
My suggestion is to put the ~do you want to use deposit on file inside the My Cart itself to clear this up and save a click through…
1 vote -
Make it so that sending an SMS doesn't close the SMS Text window
I am frequently sending a series of texts with a client or even just dialoging and would like the window to remain open instead of closing after I send a new SMS so that I don't have to click on the text thread just to open the client communication I was just working on. I'd prefer just to close the box. IDK if it updates in real time if a new text comes in, but I do want that or at least a reload button so that I can text in real time like a conversation.
1 vote -
Make horizontal scroll bar scroll to selected image upon select from contact sheet view
If you are in a Session and click an image from the contact sheet view, it brings up that specific image in the filmstrip view to make it a large preview. However, the scroll bar at bottom of the page does not scroll to the position of that image in the gallery, which I believe it should for ease of navigation. You can hack it by pressing left and right arrows: do either way, and the scrollbar jumps to position as expected. Press the arrows enough, though, and you'll notice a bug that I'm reporting now.
1 vote -
Dashboard report for sales by Session Type with ~Live Option
Since I've been recommended to use unique Session Types for each discrete event photography shoot I do, I would like to have a dashboard report to monitor those sales, especially in real time. See my comment here: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/17306914-dashboard-needs-average-total-sales-per-session.
1 vote -
Add error notification for Session Import Utility for records with Session Numbers Containing Special Characters
This is a corollary to my recent post about preventing garbage in with special characters in filenames: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/48808958-add-ability-to-omit-or-replace-special-characters
I can't remember if an issue I had recently (not the one I mention in post above) had to do with filenames or session numbers and special characters, but my guess is that Session Numbers with special characters like -"( and so on that might be found in a name will likely cause issues with Stratus.
Using names as part of Session Numbers is a reasonable way to setup an Entagged Session Number: SomeShootLastNameGroup): Mary-Kate or Mary Kate Jones. It…
1 vote -
Add ability to Omit or Replace Special Characters in Addition to Rename for Image Ingest and Bulk Image Importer
Since garbage in can in some cases mean not even garbage out (see support ticket [#120591]) and even those who should therefore know better (I can't think of anybody this applies to sitting a chair right now in my office, but I'll update post if I do) will ingest files with special characters like spaces, etc. that can cause online delivery to fail, I suggest the ability to replace special characters with underscores or to just delete them and shorten filenames be added to existing option to rename files on ingest for both normal file ingest (e.g. at Session, etc.)…
1 vote -
Filter favorites in filmstrip view
I actually think this is a bug: if you click on an image in IBY and bring up the filmstrip view (single large image and a stripe of images at bottom), when you click the heart filter at top nothing happens when it should be filtering like happens when click same button in the contact sheet (initial thumbs overview) view. You can also filter favorites by a checkbox once add to my cart, making filmstrip the only non-filterable view of the three for now. Can't see good reason it should be left out. If a customer, I'd want to make…
1 vote -
Add image counts, time elapsed, projected time left, etc. into Bulk Image Importer
I need image counts to make sure I'm all in with Imorter. I also would like to know about when a job will finish because of how many images I import at a time... could easily be 30,000.
1 vote -
Make Bulk Image Importer Status Targetable
I can think of a million use cases for making the Session Status targetable (not just blind advance to next) with Bulk Image Import. The most important, though, I think is that it would facilitate multiple uploads to a single session over (think daily uploads to a multi-day event) because you could just set the target status on import to something like "Upload these Pictures to IBY Sesame," which can kick off an upload Control Center job that will result in a status something like "Pictures have been uploaded" that will probably trigger notification emails / SMS. If you want…
1 vote -
Make Bulk Image Uploader Run as a Watch Folder
This is obviously about more automation, and for volume users it will be particularly useful just on a local computer and/or network.
One logical extension of this function, though, may not be immediately obvious yet very helpful: it would actually lay the groundwork for FTP import (something my prior cart and other industry competitors like GotPhoto advertise as a feature). I use FTP, a tried-and-true workflow that people like to knock but still use extensively, straight out of Photo Mechanic - FTP is in my experience common among existing photo applications. If I could set Stratus up to bulk import…
1 vote -
Make a "Focal Point" for IBY Session Feature Images for Optimized Display on Various Screen Sizes
I added this as a comment to a suggestion that shows as being completed yet isn't formally marked that way (it was from March 2020, so yeah, I figure maybe that i doesn't get dotted!), and since i'm not sure comments to addressed suggestions are monitored, I'm reposting here.
I think subject of suggestion says it all. Basically, the idea is that you might shoot something off-center that you want as a feature photo for a session (that's how a large wrap I made of my own wedding is composed: we're off to left side of frame in rule of…
1 vote -
Make Associated Session Promotions / Codes Mergeable in Form Emails
I've written about Session Promotions being connected to Price List Promotions (https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/48788831-tie-session-promotions-together-with-price-list-pr and also https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/34606384-ability-to-add-discounts-to-orders-in-iby), and I would add really Marketing plans should be considered in the mix as well. But where the rubber hits the road is with actual interactions with clients, and I think there's a big hole in Form Letters and HTML Emails: you can't merge in any Promo Codes relevant to a Session Promotion (because they're not connected to actual codes on price lists in spite of sharing the exact same name). But it would be really helpful in sales emails if I could…
1 vote -
Create bulk delete tool
I have an event for which there are 130 sessions, and I got some data wrong upon import that necessitates a re-import of all those sessions (this is where the suggestion I made to make the Session Importer also an Updater for existing session records). So I first have to delete the sessions, but doing 130 at a time is making Stratus stall out (really I just get the ~spinning circle mouse icon) for a long time, making it look like it's going to crash. I typed this while waiting, but I also lost DB connectivity during that time, which…
1 vote -
Create some kind of report or visualization of workflows to include Triggers, Control Center Jobs, etc.
I like how Workflow hub has a clearly defined path - Capture, Present, Retouch, etc. - integrated. A large wire service I work for does the same with Browse -> Select -> Caption -> Sent that is the fastest I've used, probably because of how many assignments they do and have done. The workflow in S+ to me looks very valid after being in the industry a long time and running my own lab.
That said, I would like a different kind of workflow overview, which could just be textual: I'd like to a way to get a report of…
1 vote -
Make it so you can create a Trigger without it automatically executing on save
Current behavior is that when you make a Trigger, it's automatically run a first time. I get this is probably meant to save a step, but I think Triggers need to have maybe a checkbox under OK / Cancel that says ~"run trigger upon create." I am trying to setup a workflow, and I don't want Triggers to run prematurely so I can test the workflow one stage at a time.
1 vote -
Add Job history to Control Center Jobs themselves
I think Control Center Jobs need a second tab when double clicked that shows their individual logs so that you don't have to do a big filter for the logs to chek it out.
1 vote
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