StudioPlus Product Suggestions
Do you have an idea or suggestion to improve your StudioPlus product? We would love to hear it! Please take a few minutes to submit your idea or vote up an idea submitted by another StudioPlus customer. All of the feedback you share will be monitored and reviewed by the StudioPlus engineering team responsible for building your products.
83 results found
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When a parent books Senior online have a Webform that collect students name, high school plus other information
We book lots of different types of sessions online, seniors, head shots, families, etc. For seniors we are calling to get more information. It would be nice to have a form for seniors to collect the information.
2 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedYou can already do this by adding Web Forms by Session Type
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Ability to attach an attachment to an email
have the ability to attach an attachment to an email
1 votecompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedBoth myStratus and Spectra offer the ability to add an attachment. In the ribbon of any email, there’s an icon to Attach File.
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allow me to re-organize my composite templates
I'd like to be able to re-organize my Composite Templates.
1 vote -
Invoices: Each data entry needs to have the user signature so that mistakes can be tracked back
Need to be able to track who created an invoice -- We do not track sales person for online orders because we do not give anyone that commission. We still need to know who created the invoice or made last changes -- a history of users
1 votecompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedYou can always see who did what on the records Notes tab with the Status Notes toggle selected.
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ability to change an invoice into an estimate when client decides not to pay for order
Often people come in to view photos, saying they are buying -- you put it together on an invoice and then at the end, they say it is too much and they are going to think about it.....Would like to be able to switch it to estimate.... so that we don't pay commission -- and a sale never comes in!
3 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedYou can do this! On the invoice, go to the General tab, and change the Invoice Type to “Estitmate”.
If the invoice has a payment, you can’t make it an estimate.
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3 votes
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Email invoice to client using form letter with invoice attached.
We email invoices to our clients. Currently we use a form letter in the body of the email. We then attach the invoice that we earlier exported. It would be helpful if we could choose our form letter and to attach the invoice in one step.
8 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedYou can do this via the Form Letter Properties. You want to select the option to “Auto-Attach a copy of the invoice when emailing or using as a Contract”.
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Make InspiredByYou HTTPS compliant
Customers are concerned that IBY is not HTTPS-- they get a big warning that the site is not secure and that they shouldn't enter Credit Card information. While the site where they actually enter payment information IS secure, I worry that IBY sales may be cooled by the lack of security in the viewing platform.
2 votes -
Shipping Methods for Inspired
Some items do not require a shipping payment as it is a digital item. It would be nice to have the option of excluding the digital item off the total for shipping when checking out i Inspired.
3 votesThis feature is now available our brand new InspiredByYou.com site (myStratus Only)! Check out the release notes to see what’s new:
http://www.studioplussoftware.com/help/knowledge_base/RN_IBY2020v1r2.aspx
Contact Support@StudioPlusSoftware.com to get started! -
ability to provide a direct link so clients do not need a login name and password to see gallery in IBY
ability to provide a direct link so clients do not need a login name and password to see gallery in IBY
3 votesThis feature is now available our brand new InspiredByYou.com site (myStratus Only)! Check out the release notes to see what’s new:
http://www.studioplussoftware.com/help/knowledge_base/RN_IBY2020v1r2.aspx
Contact Support@StudioPlusSoftware.com to get started! -
Add the option of digital signature on an order form
In order for studios to go paperless can you add in an option to allow customers to sign off orders/ invoices with a digital signature to reduce the need for multiple print outs of orders and confirmations.
4 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedIf you have myStratus Professional version, you can use Web Forms to accomplish this task.
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CREATE A direct IBY portal link, like the direct online booking link
CREATE A direct IBY portal link, like the direct online booking link, so the client doesn't have to know their client number, etc...
1 vote -
Option to customize and remove snapshot from the home screen.
We do not want our income numbers visible at all to our employees and clients. It can be unchecked in the home page settings but always appears with new users and at random.
2 votes -
Online Booking - Provide Main Categories with Session Types as Sub Items
This idea was posted before and was closed for some reason before its completion.
We need to update the online booking experience with StudioPlus to be more user friendly. One way to do this is to have "Categories" for the Products and Services bing offered. In our case, we would set up the following categroies:
Baby Portraits
Child Portraits
Family Portraits
Executive Portraits
Senior PortraitsThe sole purpose of each of these categories is to serve as a link to the actual session types which can be scheduled. Right now, we would have to list a dozen or so different…
13 votesOur 2019 Release is officially out and includes this supported feature! Click here to view our Blog Post for the release:
http://www.studioplussoftware.com/blogs/index.php/blog/2019/09/mystratus-2019-and-spectra-2019-general-availability/ -
Payment will not save if it did not clear
If a payment does not go through the processor, that it will not save in the database. I have found a few times that it saved, but did not go though due to an error or a decline. Can be a loss if not caught
1 votecompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedThis is already a feature of Spectra / myStratus.
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Have mailing labels that print the ship-to address on the label from an invoice or work order instead of the session client address
Often we have Bill-to or Ship-to clients that are different than the Session-client but when we try to print a mailing label from the session invoice or work order, it only prints the session client's address, not the Ship-to address. The only way to print the Bill-to or Ship-to address on a label is to open the client screen of the Ship-to client and print the mailing label from there.There's got to be a fix done for this problem. Please vote!!
3 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedYou can choose which label to print:
Session Client
Bill-to Client
Shipping ClientYou do this from the Invoice Label Icon
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Fix the debit / credit card processing integration in the UK
Please can you reintroduce the credit / debit card processing in the UK as soon as possible.
2 votes -
Email Delivery and Read indication when using Studio Plus Mail via SendGrid
In the same way that it is possible to see if an email delivery address has failed or has been blocked, it would be great if we could see if the email has been delivered and opened within Spectra. This information is available via SendGrid so would be beneficial if it could be incorporated
6 votesThis feature was added for myStratus users in the 2018 release. Check out this link for more info:
http://www.studioplussoftware.com/HelpConsole/Spectra/default.aspx?pageid=managing_studioplus_mail -
Communications Tab - Show Email Date AND Time
A column for the time needs to be added next to the date of emails, etc. in the Communications tab. Many times, we have multiple emails from a client in the same day, and the time of receipt would be a real help.
6 votes -
Multilingual Online Booking
It would very professional to have an online booking in our own language (Dutch in my case).
I would be happy to translate everything in Dutch.3 votescompleted · AdminStudioPlus Support (Customer Support Director, or Executive, StudioPlus Software LLC) respondedWe already supported English, French, German, and Spanish. In version 2020, we have added support for Dutch, Danish, Italian, Swedish, and Norwegian.
The way this works is that we use your Locale setting from your company settings as the default online booking translation. We also give you the option to override that in the URL. e.g. if you want myStratus Desktop to display text in english, but online booking to display in another language, you could use this for your online booking URL:
https://yoursubdomain.mystratus.com/onlinebooking.aspx?locale=nbNote: you should use the 2 digit country codes in column 639-1 here: https://en.wikipedia.org/wiki/List_of_ISO_639-1_codes
If you encounter any text that is not translated or any translations that are wrong, please email support@studioplussoftware.com with a screenshot of the page and what the translated text should be.
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