Change the sender/receiver email addresses automatically based on Incoming or Outgoing Direction
When opening an email window the default direction is Outgoing & the email addresses in the From & To boxes reflect the outgoing email direction. It would be handy if the system could reallocate the email addresses automatically if the direction of the email is changed to Incoming. I currently have to manually change them. I use this function to record emails which have not automatically gone into Studio Plus due to them being sent to an email address not connected to Studio Plus (yet I still want to record the client interaction in Studio Plus)
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Suzanne
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