668 results found

1. Enhance IBY Product Sort

   Right now, you manually adjust IBY product display order by choosing an integer from a dropdown. I think there should actually be two modes:

   1) Sort based on actual sales so that biggest sellers do bubble up

   2) Change existing functionality to "Custom" and allow users to sort as they wish

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2. Stratus Mobile Apps: Use Camera to Read QRs / Replicate Entagged (both Processes to Use Time Stamps)

   As y'all know, I've been working with the QR codes extensively of late, and I believe a good solution for making the QR codes work well is to use a tablet at the shooting station to scan QR codes generated by Stratus. This would solve the resolution issue (as well as toner issue if printing yourself) of needing to print QRs large enough to be read by software at 50mm from ~10' so you can fill frame with the largest Hi-Lite background made (like y'all saw from my most recent shoot): people can just walk to the photographer's station to have their code scanned; an assistant could do it; or you could set up a kiosk of sorts (probably asking for trouble, but could be done).

   You'd read in the timestamps, so now they're known. Photographer could sign in to the app, so you know what station goes with what set of time stamps (this is a major, major concern - consider time brackets from multiple sets... how do you know whose image it is if three kids are all getting photographed within seconds and several codes have been stamped?). I'd suggest making it a process where the photographer has to photograph the device itself open in a Web browser to time.is using program mode on the camera (to solve for lighting issues - camera will otherwise be ultra dark). You could even make an option to force photographer to ingest the time.is image so that the software could verify that it read the time. We use time.is shots at the start of all shoots (I learned this working for a large wire service who is very particular about accurate timestamps) to make sure that cameras are synced from multiple views from multiple cameras.

   With a time.is reference, you could 1) Verify the time.is can be read; 2) Link a camera serial number in metadata to a mobile device that read the codes so that you can then have time brackets for identifying session client photographed per camera; 3) Either harvest the time from time.is and create a delta from the camera time to fix the time brackets automatically or force the photographer to fix time on camera before proceeding if the scanned time doesn't match the time.is capture time as recorded by the camera; 4) Use the QR scan to check off a student from class list you're working on so photographers know whose been photographed or is missing... could even do some simple stats like "12 students left to photograph" whatever.

   The Entagged App uses the checkoff with list mode. I could write a book about what Stratus could do with all the data it has (chapters might include "Shoot List Tree Structures using Organization/Client Data for Elementary Schools" or "Live Database Updates and Temp Client Records for Athletes Added to Rosters Late to Picture Day") that could more than replicate existing Entagged functionality short of actually writing metadata to files in-camera using their proprietary dongle. I have always loved Entagged and was a very early adopter, but I don't like how the codes don't always sync (you may have to tap a person's name several times before it takes) or that the list is a paid service now. With a robust timestamp feature - I would absolutely enforce time.is - this would be a home run.

   As y'all know, I've been working with the QR codes extensively of late, and I believe a good solution for making the QR codes work well is to use a tablet at the shooting station to scan QR codes generated by Stratus. This would solve the resolution issue (as well as toner issue if printing yourself) of needing to print QRs large enough to be read by software at 50mm from ~10' so you can fill frame with the largest Hi-Lite background made (like y'all saw from my most recent shoot): people can just walk to the photographer's station to… more

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3. Use Session Direct Login Link for QR Codes instead of Session Number So Clients Can Keep Handout and Scan It

   I got this idea from Sheryl Bashore at one of her recent classes... shooting with QR codes is very fast since you don't have to listen to a 7-year-old garble his or her name three times and select it from a list. QR code sheets can also serve as a handout for clients to take home with them, getting photographers two for one on their money.

   The QR code itself, if turned into the direct Session Login Link, could be scanned by parents to take them directly to the gallery once it's posted. Bonus points for adding ~Session Sale Start/End Dates to Session Records - I use Custom Vars for this - so that the QR/Handout could also say, "Scan the QR Code on or after {StratusSaleStartVar}." Since Stratus is so rich with data, you could also add some information about a Session Promotion (eligible dates, promotional item offered, etc.), Sale End Date, etc. all programmatically.

   My clients are emailing me saying they've scanned the session QR code but that it's not working - this isn't just a feature request; clients, whom I usually solve for the least common denominator with technology, are actually expecting this functionality.

   I got this idea from Sheryl Bashore at one of her recent classes... shooting with QR codes is very fast since you don't have to listen to a 7-year-old garble his or her name three times and select it from a list. QR code sheets can also serve as a handout for clients to take home with them, getting photographers two for one on their money.

   The QR code itself, if turned into the direct Session Login Link, could be scanned by parents to take them directly to the gallery once it's posted. Bonus points for adding ~Session Sale Start/End… more

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4. Integrate and AI chatbot in the Help section of IBY, and give the bot access to Stratus DB

   From what I can tell, photo industry software solutions are all focused on using AI to lessen THEIR customer service load, which I actually do like after beta testing the Stratus AI chatbot - it saves trouble of contacting S+ support and adds a kind of after-hours support. I think the major, major opportunity is to help photographers deploy AI for addressing PHOTOGRAPHERS' customer service burden. Maybe this becomes a revenue stream in the form of a ChatGPT subscription y'all could make margin on by getting wholesale price and selling to photographers at face value?

   Stratus stands out because of its fully integrated CRM and production, and that would be like "running uphill" in Silicone Valley speak (watch "How to Start a Startup" from Stanford Business school online in episode about how "competition is for losers"): you'd first have to do all the setup of CRM and production monitoring, etc. if you're another photo platform before you could even think about deploying a chatbot that could answer questions like, "what's the tracking number for my latest order"? Or, "how can I reschedule my senior cap and gown appointment." I'm sick of answering "can you apply the promo code I forgot to enter for me"? While I don't think it's a good idea to put guns in the hands of AI (maybe I watched too much Terminator as a kid), I'd happily hand over to AI at least certain use cases that would just give the AI authority to do a partial or whole refund - "I accidentally ordered twice" -> AI checks to ensure two orders are in fact identical and just refunds one without bothering me.

   I've looked into this extensively and would have to look into my research to find which chatbot I found that could tie into SQL, but you can just look at Sunshine Platform for use case of how a client might want to say, "how can I change the shipping address for my order": https://www.zendesk.com/platform/. That's the idea, and S+ is uniquely poised to deploy.

   From what I can tell, photo industry software solutions are all focused on using AI to lessen THEIR customer service load, which I actually do like after beta testing the Stratus AI chatbot - it saves trouble of contacting S+ support and adds a kind of after-hours support. I think the major, major opportunity is to help photographers deploy AI for addressing PHOTOGRAPHERS' customer service burden. Maybe this becomes a revenue stream in the form of a ChatGPT subscription y'all could make margin on by getting wholesale price and selling to photographers at face value?

   Stratus stands out because of… more

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5. Add an HTML Splash Page for IBY sessions that optionally shows upon client login to Session

   Sytist has this function, and I used it to show a before/after for what a proof looks like online vs. what they're receive in the mail after ordering and we retouch. It could also be used to briefly explain a promotion, etc. ImageQuix also has this functionality. I can't find it on either of their sites, but this is a major thing I miss from Sytist.

   Make it show once, and have a small link after that says something like "show welcome page again."

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6. Make IBY Home a simple editable HTML page at least by option

   IBY currently defaults to something like a cover page for the most recent Session upon login. I'd like the option to instead use the Home like an iframe where I can make something like a Welcome page that gives brief overview of how to navigate IBY and any other pertinent information that a photographer might think helpful to his or her clientele. This could be set as an option as alternate Home function in order to preserve existing functionality for those who prefer it.

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7. Consider changing IBY Products section to function more like "Store" for universal products not session-specific

   As I'm testing IBY from the client side, I find that the Products section doesn't feel right in that it shows you products from the selected session. I think my discomfort stems from the belief that the client probably doesn't realize the products will change in that section depending on session type. Other carts I've used have had a standalone section where universal things like sitting fees, brand swag, frames, etc. could be sold that don't necessarily apply to a specific gallery. I think the section could function almost like an infomercial area.

   Consider the not-so-edge case that a client just logs into his or her account but has not yet selected a session - what are you going to show in the Products tab? Maybe the best solution i is a product flag to identify products as ~"universal - show to all sessions, client types, etc." (this would be something like gift cards), ~"session type specific" (this would be something like sublimated photo dog tags for someone who does pet photography), etc. Maybe based on Session Type you can also hide universal products. IDK. But really, I don't think Home upon login should default to a session, and I don't think you should default product offerings in Product section without a client making a choice of a session to make the products relevant.

   End analysis: make Products section show universal-tagged items by default. Add flag for session-type-specific products to show in Products section when a session of that type is selected. Make it possible for universal-type products to be hidden for a certain session type.

   As I'm testing IBY from the client side, I find that the Products section doesn't feel right in that it shows you products from the selected session. I think my discomfort stems from the belief that the client probably doesn't realize the products will change in that section depending on session type. Other carts I've used have had a standalone section where universal things like sitting fees, brand swag, frames, etc. could be sold that don't necessarily apply to a specific gallery. I think the section could function almost like an infomercial area.

   Consider the not-so-edge case that a client… more

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8. Add referral link to IBY, ideally with QR, for ease of P2P sharing

   IBY should have a referral program section at least in My Account if not its own standalone section. Minimalist would be showing the client's unique link for relevant referral program with a simple click to copy like how internet companies do for stupid-long passwords, etc. I'd also make a QR codes so that people could just show friends a QR code just like you do for Venmo, etc.

   I argue for its own section, which would list the referred clients and some metric of those referrals (not necessarily how much they spend) like if they've booked a session or not so that referring clients can track how they're doing and what rewards they've earned. I'd include a status indicator in the referrals section with the top status being something like "Brand Ambassador" along with some description about what you get from whatever promotion or status level you've achieved. This is serious: Hamilton Helmer talks about network effects in his "Seven Powers" as something that can help a brand create long-term differentiation and ability to outperform competition in the long run (others are things like "cornered resource," etc.).

   IBY should have a referral program section at least in My Account if not its own standalone section. Minimalist would be showing the client's unique link for relevant referral program with a simple click to copy like how internet companies do for stupid-long passwords, etc. I'd also make a QR codes so that people could just show friends a QR code just like you do for Venmo, etc.

   I argue for its own section, which would list the referred clients and some metric of those referrals (not necessarily how much they spend) like if they've booked a session or not… more

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9. Make it possible to show only unread messages in the Messages Hub

   When I am checking messages, I generally just want to see anything new that has come in that I haven't attended to already. If y'all implement the Messages on Home, this will help the messages list on Home widget to be shorter and more immediately relevant.

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10. Integrate bit.ly

    I'm getting billed for two SMS messages every time I send a Session login link, and that is just for the link itself. It needs to be native so that variables in form letters will work: I don't want to have to shorten links for all the 100s of kids at a school, etc.

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11. show a strikethrough in the price list and change the size of the sale price to a larger font than original when pricelist on sale

    When an item is on sale, I believe it should show as on sale clearly in the item list, not just in the cart, ideally with a strikethrough of original price and sale price right next to it (in larger font - see next). Showing the lowest possible price in the item list leads to more sales. Check out "Locating Discounts Far Away from the Product Price" item #2 here (example given is actually case where discount only shows in cart): https://baymard.com/blog/product-page-price-discounts.

    4 here discusses the psychology behind a font change driving ecommerce sales, specifically "Your sale price should be in a smaller font, whereas your discount should be advertised using a larger one": https://www.namogoo.com/blog/consumer-behavior-psychology/psychology-of-discounts/

    When an item is on sale, I believe it should show as on sale clearly in the item list, not just in the cart, ideally with a strikethrough of original price and sale price right next to it (in larger font - see next). Showing the lowest possible price in the item list leads to more sales. Check out "Locating Discounts Far Away from the Product Price" item #2 here (example given is actually case where discount only shows in cart): https://baymard.com/blog/product-page-price-discounts.

    4 here discusses the psychology behind a font change driving ecommerce sales, specifically "Your sale price should

    … more
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12. Make Comparative Value, Cost, and Package Savings Calculator Functions for Packages

    I'm an unabashed fan of cheesy sales tactics - they've helped me persevere through 18 years of professional photography. "Compare at $500 Value!" may be the infomercialest sales tactic of them all, but you can tell me that when I'm playing with my grandkids and actually retired rather than still doing Santa at 70 years old.

    Right now, I'm making a spreadsheet that shows my packages, what my retail (20% inflated so I can run a 20% off sale and get people to actually order their dang pictures), 20% off "sale" price (what I'm actually willing to accept), my actual production cost, and a comparative value amount. The last two Stratus could easily calculate and save me a lot of hassle: just add the lab cost and retail value of package items and show them to me. If you wanted to get fancy, on the the cost side at least you could add room for a line item in case there is some additional cost to assembling, etc. the package (maybe you have special packaging you use for presentation?) that would not be incurred if the items were ordered in isolation.

    You want to know just how salesy I am? Alongside the comparative value calculator, I'd also make a "Package Savings" calculator (just remembered to add to my spreadsheet) so that I can use ~"$123 Package Savings" in my product descriptions. Spend to save just sells, think what you may of it.

    I'm an unabashed fan of cheesy sales tactics - they've helped me persevere through 18 years of professional photography. "Compare at $500 Value!" may be the infomercialest sales tactic of them all, but you can tell me that when I'm playing with my grandkids and actually retired rather than still doing Santa at 70 years old.

    Right now, I'm making a spreadsheet that shows my packages, what my retail (20% inflated so I can run a 20% off sale and get people to actually order their dang pictures), 20% off "sale" price (what I'm actually willing to accept), my actual… more

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13. Integrate Ashe Designs / Photo Solutions Market / ETc. as an Add-On Subscription and Utilize Remove.BG

    This was Matt Roit's idea, and I couldn't agree more: I'd love to have graphic templates I can use off the shelf integrated with Stratus and that I wouldn't have to digitize myself. I think it could raise funds for S+ by getting a referral fee from the services and also lead to larger IBY sales, a tide that would lift all boats. As a photographer, I've found that graphics and off-camera lighting are the ways that I can compete against free, which is what my competition in form of parents with cameras are charging for their services. Such competition can't be bothered with graphics and are generally intimidated by learning how to light along with the expense of doing it. Lighting takes a lot of effort, but just loading in new graphics does not.

    To make this really sing, I would use the Remove.BG API to make it so that people can knock out the backgrounds of pictures in the browser and build their next-level custom graphic item without my intervention. That would be front-end. I also believe that Remove.BG coupled with templates and some simple recursion could replace a lot of Pixnub people are doing before posting. I had to babysit my computer for probably two days to finish all the templates I made for my most recent team shoot. If Stratus had only a little more capability to tie together its existing features, the results would be next-level.

    This was Matt Roit's idea, and I couldn't agree more: I'd love to have graphic templates I can use off the shelf integrated with Stratus and that I wouldn't have to digitize myself. I think it could raise funds for S+ by getting a referral fee from the services and also lead to larger IBY sales, a tide that would lift all boats. As a photographer, I've found that graphics and off-camera lighting are the ways that I can compete against free, which is what my competition in form of parents with cameras are charging for their services. Such competition… more

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14. Client Import Utility Needs Secondary Cell just Like Secondary Email

    Families are using a single email but putting in mom's and dad's unique cell phone numbers for T&I shoots.

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15. Update complete date sort function in Communication to use padded month and date values for correct sort

    I think this is actually a bug: when you are in a Client record and click Communication and then sort by Complete Date, a date like 9/15/2024 shows as later than 9/2/2024. Padding month and dates with leading 0 will fix.

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16. Make some way to easily report Pending Web Orders for Sessions with actual order invoices to eliminate false shopping carts

    I just answered a client email, and she had a large pending web order followed by one from same day with maybe an increment of 1 or 2 for the order / invoice number. That client almost certainly didn't have a shopping cart she still wants to hold onto in my experience. IDK if those are done by the device or what, but I want to find a way to get rid of ~false positive ~abandoned carts from clients who have placed an order dated later than the earlier Pending Web Order that has yet to be ordered. I use shopping carts to read the breaks on horizon when closing up a sale... dont' want to have false hope. This is really common these days, so even if it can be done with a convoluted filter and elbow grease, I really just want an easy way to have an idea how much money might come in soon if people follow through (so maybe I call them, etc.).

    I just answered a client email, and she had a large pending web order followed by one from same day with maybe an increment of 1 or 2 for the order / invoice number. That client almost certainly didn't have a shopping cart she still wants to hold onto in my experience. IDK if those are done by the device or what, but I want to find a way to get rid of ~false positive ~abandoned carts from clients who have placed an order dated later than the earlier Pending Web Order that has yet to be ordered. I use… more

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17. Add a Custom URL that takes a client to his or her shopping cart, not just invoice payment

    As far as I can tell, there's no good way to direct a client straight to an abandoned shopping cart. I want one and a way to trigger the email that contains it automatically in order to automate abandoned shopping cart recovery.

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18. Make it so that sending an SMS doesn't close the SMS Text window

    I am frequently sending a series of texts with a client or even just dialoging and would like the window to remain open instead of closing after I send a new SMS so that I don't have to click on the text thread just to open the client communication I was just working on. I'd prefer just to close the box. IDK if it updates in real time if a new text comes in, but I do want that or at least a reload button so that I can text in real time like a conversation.

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19. Make horizontal scroll bar scroll to selected image upon select from contact sheet view

    If you are in a Session and click an image from the contact sheet view, it brings up that specific image in the filmstrip view to make it a large preview. However, the scroll bar at bottom of the page does not scroll to the position of that image in the gallery, which I believe it should for ease of navigation. You can hack it by pressing left and right arrows: do either way, and the scrollbar jumps to position as expected. Press the arrows enough, though, and you'll notice a bug that I'm reporting now.

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    0 comments  ·  InspiredByYou.com  ·  Edit…  ·  Delete…  ·  Admin →
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20. Dashboard report for sales by Session Type with ~Live Option

    Since I've been recommended to use unique Session Types for each discrete event photography shoot I do, I would like to have a dashboard report to monitor those sales, especially in real time. See my comment here: https://studioplus.uservoice.com/forums/560392-studioplus-product-suggestions/suggestions/17306914-dashboard-needs-average-total-sales-per-session.

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    0 comments  ·  myStratus Desktop App or Spectra  ·  Edit…  ·  Delete…  ·  Admin →
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