Have an "add hyperlink" option when sending a blank email or editing a form letter from the client communication screen.
While I have templates set up with all our most commonly used links, sometimes I might want to add an extra line of info in an email to a client about a specific example we had discussed & link them to it, or similar.
In order to do this at the moment I have to edit the whole template in design tools, send it to the client, & then re-edit back to the original template. Which is very frustrating.
3
votes
Sarah
shared this idea