People love the quick digital fulfillment with Stratus, but they are getting confused about how to download the images after clicking the digital delivery link because the general populace is just not tech savvy enough to know to right click the image and Save As. I think some simple directions on that page would help, too, especially for zip files.

I really think the digital images download URL also should be added to the IBY Orders at least as a link in the line item that says "Click here to download" if not also adding a column for ~"Downloadable Images" to the Orders overview table that has things like Order number / Shipped to / Status / etc. - I'd include a number of images that can be downloaded as the table entry that is a hyperlink to the digital fulfillment page for downloads of that order. As ever, I'm a huge fan of simplicity in sites for clarity, but having some kind of unmistakable directions on that page would be a good idea. So maybe the heading is something like "Number of Digital Images Ordered" with a "(Click to download") as second line in the table column header - column entry is just a number with hyperlink.