StudioPlus Product Suggestions
Do you have an idea or suggestion to improve your StudioPlus product? We would love to hear it! Please take a few minutes to submit your idea or vote up an idea submitted by another StudioPlus customer. All of the feedback you share will be monitored and reviewed by the StudioPlus engineering team responsible for building your products.
56 results found
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Signal to client in some way there is deposit on file to be used in My Cart
"I added everything to my cart to start the checkout process and the $20 deposit we made [on-site] is not applying?"
I'm getting emails like this a lot. People are prompted to apply the deposit on file when they click next, but instead of doing that they're emailing, which is much harder. This I think illustrates that the end user really expects for a deposit to be showing in My Cart itself.
My suggestion is to put the ~do you want to use deposit on file inside the My Cart itself to clear this up and save a click through…
1 vote -
Make horizontal scroll bar scroll to selected image upon select from contact sheet view
If you are in a Session and click an image from the contact sheet view, it brings up that specific image in the filmstrip view to make it a large preview. However, the scroll bar at bottom of the page does not scroll to the position of that image in the gallery, which I believe it should for ease of navigation. You can hack it by pressing left and right arrows: do either way, and the scrollbar jumps to position as expected. Press the arrows enough, though, and you'll notice a bug that I'm reporting now.
1 vote -
Filter favorites in filmstrip view
I actually think this is a bug: if you click on an image in IBY and bring up the filmstrip view (single large image and a stripe of images at bottom), when you click the heart filter at top nothing happens when it should be filtering like happens when click same button in the contact sheet (initial thumbs overview) view. You can also filter favorites by a checkbox once add to my cart, making filmstrip the only non-filterable view of the three for now. Can't see good reason it should be left out. If a customer, I'd want to make…
1 vote -
Make a "Focal Point" for IBY Session Feature Images for Optimized Display on Various Screen Sizes
I added this as a comment to a suggestion that shows as being completed yet isn't formally marked that way (it was from March 2020, so yeah, I figure maybe that i doesn't get dotted!), and since i'm not sure comments to addressed suggestions are monitored, I'm reposting here.
I think subject of suggestion says it all. Basically, the idea is that you might shoot something off-center that you want as a feature photo for a session (that's how a large wrap I made of my own wedding is composed: we're off to left side of frame in rule of…
1 vote -
Make it possible for IBY users to add all favorites to an Item in Cart
We sell a lot of large digital packages of images that are not buy-alls. For those, we suggest people favorite images and use the favorites to populate their packages. My old cart had an option on the end user side that they could click to populate the currently selected products with your selected favorites. That would save a lot of hassle for IBY users and to everyone's gain (user saved time; photog and S+ get better sales bc fewer abandoned carts) for like a 50-image photo book product. Since you can have multiple items in cart that need multiple images,…
1 vote -
Remove the "Image" Prefix in front of Filenames on IBY and Make Filenames Pop
IDK if it's there to disambiguate another meda type like animoto slideshow, but it's not adding value and shortening the filename that shows on IBY when you might need to know the full filename to help a customer. To that end, I think it would be helpful if you could mouse over the filename and have it pop out in full so it's readable.
1 vote -
Change IBY Execute Button for Public Event Selection from Search to ~"View"
Event Date and Private Code make sense to "Search," but when you are selecting a public event from a dropdown, that is when you're "searching." Language needs to be ~select and enter (so maybe "View") once you've finished your search through the events and landed on one you want to check out.
1 vote -
Add support for Vimeo and YouTube embed, not just Animoto
Editorial photographers are being tasked even at highest level to shoot more video... PJ style wedding photogs will soon follow and cut into wedding video more and more... Video capability on mirrorless will soon be able to drop a still con par with 35mm Full Frame... as these happen, video will be more and more important. Just adding support for more current professional video platforms like Vimeo and YouTube will make IBY far more functional and ahead of the curve without having to solve how to host giant video archives.
1 vote -
Track IBY Web traffic (visitors, stats, etc.) and other Analytics
I'd like to know how many times, when, what browser, what machine type, etc. that a customer and/or guest visits IBY. This would be iportant information to know for individual users to their accounts but also collectively for things like Organizations, Client Groups, etc. so you can tell how meaningful groups of customers (e.g. schools, teams, etc.) are behaving. I think a summary belongs on the Home screen: ### Unique Visitors today, etc. This can be the empirical basis of tracking things like abandoned shopping carts, etc.
I'd use UTM codes heavily so you can also begin tracking referral sources,…
1 vote -
Press Enter when entering a promo/coupon code instead of clicking Apply, it applies the code rather than takes you back to view session
I think this is actually a bug.
1 vote -
make it possible to sort price lists arbitrarily so that higher prices can go at top of list without forcing client to implement that sort
There's a suggestion like this I just voted for, but it talks about most common items to bubble up. I want to force sort highest to lowest price items in shopping cart for client so they see most expensive at top. This is tried and true ecommerce sales technique, and Ann Monteith (used to be president of PPA and traveled a lot with Marathon Press teaching Guerilla Business classes) recommneded it in one of the seminars I once attended. See "Sort Prices from High to Low" in this reasearch-backed online guide: https://www.kolenda.io/guides/pricing
1 vote -
show a strikethrough in the price list and change the size of the sale price to a larger font than original when pricelist on sale
When an item is on sale, I believe it should show as on sale clearly in the item list, not just in the cart, ideally with a strikethrough of original price and sale price right next to it (in larger font - see next). Showing the lowest possible price in the item list leads to more sales. Check out "Locating Discounts Far Away from the Product Price" item #2 here (example given is actually case where discount only shows in cart): https://baymard.com/blog/product-page-price-discounts.
4 here discusses the psychology behind a font change driving ecommerce sales, specifically "Your sale price should
…1 vote -
Make item options to force and prevent crops
I want to remove the ability of my customers to crop digital images in particular. Some people will crop if there's an option to do so, but then they don't get the full file and end up contacting my team to remake it unnecessarily. They should just crop from the full size image once they have it.
Also, in some cases I prefer to crop images on the back end because I know how to shoot tight and crop tighter. Conversely, for some products, I want to force cropping so that the client will preview their crop and won't be…
1 vote -
make it possible to prevent duplicate images from being ordered when a product type is digital
Unless there is a good reason to order multiple version of a single file, it would be ideal if you could prevent someone from being able to select the same single digital image for a package. I'd see it either as an admin option in Desktop or just a warning online: "are you sure you want to choose the same image twice"? Believe it or not, people do it, and it generates unnecessary customer service churn to deal with.
1 vote -
Have the ability to add folders to IBY without having to add them individually. For example yearbook images or artwork approval
I would like to have a yearbook folder in all of our senior sessions so they know which images could be used for the yearbook.
13 votes -
marking favorites on IBY transferring to sales presentation in studio
When customer marks favorites, we are able to see them on the back end.
14 votes -
crop
The inability to turn off Cropping is a huge problem for me. I as a professional rarely let my customers crop an image especially without my assistance. Also, that would be a custom service with an upcharge.
I am a Mac user and my work flow is on the Stratus Web, consequently, I do not see the client notes and a custom crop. In the Desktop version, it still is not easy to see that a client made such a request. This issue is costing me money and client frustration.
I need it to be either the ability to selectively…2 votes -
Return the black and white options for customers to see images as and order them that way
Bring back the option for the viewing option for black and white for images and the ability to order them that way as well.
1 vote -
2 votes
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1 vote
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